One of our team will talk to you about your current circumstances in order to advise the best way forward. If you’d prefer to visit us at our offices in Tamworth, feel free to pop in! Just check our office hours on Google to make sure we’re open.
If you operate this type of business, you will employ staff and therefore you’ll need Employers Liability insurance. You’ll have patients on your premises so you’ll need to be insured in case they trip and hurt themselves (through your negligence, or alleged negligence) so that is Public Liabililty insurance and you’ll need to insure your assets too, especially if you’ve taken out a loan to purchase them. So yes, you do need it.
If you are the owner/operator of a nursing home and something happens which causes damage to the building (a fire or flood, for example) so you can’t trade then yes, you can be insured for lost fee income. However, this type of policy is aimed at the business owner, not the resident, so it unfortunately can’t cover the cost of the individual patients fees which they have to pay.
Claims. Simple as that. Whenever you read in the papers about a nursing home having abused a resident or given a poor standard of care you can guarantee an insurance claim will follow suit. Then there are the staff injuries often caused by lifting (or trying to lift) patients which result in time off work and an associated claim. Let alone that most of these types of businesses operate from older buildings which can be massively expensive to reinstate or repair in the event of a burst pipe claim for example.
Yes. And no. We are simply the broker, an intermediary charged with sourcing the best cover for you at the best price. However some of the niche insurers operating in this sector that we do work with do provide specialist enhancements to the cover such as care practitioner consultancy, specialist HR and HSE advice and PR crisis management. Ask us for more information.
Should you need to make a claim, make Prizm Solutions your first port of call. As your broker, we are here to help. If your call is out of hours, all insurers operate 24/7 claims lines, and we’ll inform you of these when you take out the policy.
At Prizm, we primarily deal with Lloyds underwriters for this type of risk, although the companies offering this insurance may change as the market changes.
If you need to make a claim on your insurance, you need to call your insurance broker or insurance company straight away.
If you have a policy with Prizm Solutions, then you simply call us.
As your broker, we are here to help – and we will provide you with all the contact numbers you need to deal with a claim when you take out the policy.
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