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What is Household Insurance?

It’s a specialist policy to cover your own private residence. Properties which you don’t live in, but rent out are best insured under an alternative type of policy (Landlords Insurance)

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Ask a Question What does a Household Insurance policy actually cover?

The basic policy will cover damage to the buildings and contents by a list of specified perils including fire, lightning, explosion, aircraft, impact, riot, vandalism, storm, flood, burst pipes, theft and subsidence.

It can also be extended to cover damage by accidental damage (which we always recommend) for example, in case you spill gloss paint whilst painting or knock your TV over.

It can be extended to cover property away from your home too, such as pedal cycles, jewellery and watches, phones, cameras and the like.

Other optional sections of cover can be Legal Expenses (in case you need to sue someone), Frozen Food (in case your freezer breaks down and the food is ruined) and loss of Cash/Credit Cards.

It also covers Property Owners Liability (for example, in case the paperboy slips on your drive whilst delivering the paper to you).

Ask a Question How much does Household insurance cost?

It varies massively according to where the property is situated, what type of building it is, what it’s built of, your personal details and how much it needs insuring for.

Have a question?
Our team is
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One of our team will talk to you about your current circumstances in order to advise the best way forward. If you’d prefer to visit us at our offices in Tamworth, feel free to pop in! Just check our office hours on Google to make sure we’re open.

Questions we frequently get asked about Household/Home insurance

Why do I need to buy through a broker. It’s cheaper if I buy direct isn’t it?

There are many extra benefits you get from buying through a broker rather than buying direct, such as:

  • Fact. Policies arranged via a broker get larger payments in the event of a claim.
  • Fact. Brokers understand the industry, and know the implications of all of the small print, so can help you purchase the right policy. That means, if a broker has mis sold you a policy and/or given you poor advice you can sue him/her. If no broker is involved, it’s down to you to accept you clicked the wrong button and you’ve got to deal with the consequences.
  • Fact. All household policies have inner limits. It’s our job as a broker to draw these to your attention and to make sure the policy is fit for purpose. If you don’t use a broker, it can be hard work reading through all the policy wording.
Do I need certain type of door and window locks?

It varies according to the individual policy wording.

For example, if you live in an inner-city area and possess a large amount of valuables, then most insurance companies will insist on certain type of door and window locks, and possibly even a burglar alarm of a certain standard.

As your broker, we will tell you about the ‘small print’ before you buy, so you can make an informed decision.

Have I got to insure my Buildings and Contents under the same policy?

No, the decision is entirely yours, although it can save money if they are insured under the same policy. Plus, in the event of a serious loss, you’ve only got one insurance company to argue with rather than two.

How do I know how much to insure my Building for?

You must insure it for the full rebuilding cost of the property, which includes architect’s fees, demolition costs, removal of debris etc. A market valuation is no use at all. If you don’t know how much to insure your property for, we would recommend you get a Rebuilding Cost Valuation which will tell you - and yes, we can assist with arranging this on your behalf.

How do I know how much to insure my Contents for?

This one is always tricky because it depends what the replacement as new value of your contents actually is. We can supply you with a room by room calculator so you can work it out, but prepared to be shocked! Most people have no idea and are massively under-insured.

What are the implications of being under-insured?

In the event of a loss, your claim will be reduced by the percentage by which you are underinsured. It’s called ‘average’ and it works like this.

If you should have insured it for £100,000 and only insured for £30,000, then that is a ratio of 3/10 (= 30%) so then you will only get 30% of any claim. So, if you claimed for a new carpet costing £10,000 you will only get £3,000 towards it.

Which insurance companies offer Home insurance?

At Prizm, we primarily deal with Geo, Magenta, Aviva, AXA, NIG, Ecclesiastical, Covea, Jensten, LV and Lloyds underwriters although the companies offering this insurance may change as the market changes. This market has massively changed over the past decade as many insurers have pulled out after suffering large losses.

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What happens if we need to make a claim?

If you need to make a claim on your insurance, you need to call your insurance broker or insurance company straight away.

If you have a policy with Prizm Solutions, then you simply call us.

As your broker, we are here to help – and we will provide you with all the contact numbers you need to deal with a claim when you take out the policy.

Why choose Prizm?

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