This Privacy Policy is supplemental to our Website Terms, and which, by continuing to access the Website, you are deemed to accept and agree to be bound by.
This Website is provided by Prizm Solutions Ltdin conjunction with those of Prizm Solutions Ltdsubsidiaries whose details are set out, together with those of Prizm Solutions Ltd, on the Website (as may be amended from time to time.
We take your privacy seriously and shall endeavour to protect it.
Please read this Privacy Policy to understand how we will protect your personal data when you or any third party provides it to us through the Prizm Solutions Ltdwebsite at www.prizmsolutions.co.uk.
This Privacy policy also outlines how we collect, retain and process your personal data (including where necessary sensitive personal data) and the security standards that we will apply to protect your personal data.
We also explain how we recognise your legal rights, including your right to a copy of your personal data as set out in the Data Protection Act 1998.
In this Privacy Policy the terms personal data and sensitive personal data shall have the same meanings as is given to them in the Data Protection Act 1998.
This Privacy policy applies to you whether you use the Website as a casual browser, or have registered to use the Website or have entered into a contract with Prizm Solutions Ltdin relation to the supply of specific services and/or products.
In the event of any conflict between this Privacy Policy and the terms of a contract you have with Prizm Solutions Ltdthe relevant provision of that contract shall prevail to the extent of any consistency.
We are committed to complying with all relevant data protection legislation including the Data Protection Act 1998 and the Privacy and Electronic Communications Regulations 2003.
We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time.
Please read this Privacy Policy carefully and re-visit this page from time to time to review any changes that may have been made.
We may collect and process the following data about you (which may include personal data and/or sensitive personal data):
Information you provide by filling in forms on the Website. We may also ask you for information when you report a problem via out Website
If you contact us, we may keep a record of that correspondence
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them
Details of your visits to our site including but not limited to, traffic data, location data, weblogs and other communication data
Your name, company name, telephone number, email address and password. We may need this information in order to provide you with access to the website and to ensure we can identify you
Information that you or a third party provide to us about you) which may include personal data and/or sensitive personal data) will be used only for the following purposes (and subject to any preferences you have notified us of):
We may share your personal data between Prizm Solutions Ltd and Prizm Solutions Ltd companies, or any of them, who may contact you by mail, telephone, email or other electronic messaging service with offers of products, services and information which may be of interest to you. By providing us with your contact details you consent to being contacted by these methods and to our using your personal information for these purposes. Please contact us if you do not wish to receive marketing information from us or carefully selected companies
We may retain and disclose your personal data in order to comply with any statutory, legal or regulatory obligations. We are required to report details of any suspicious transactions to the National Crime Agency and may need to forward information including personal data to them or related organisations. Similarly, we may also need to disclose information about our customers, including personal data, to certain bodies who have statutory powers, for example, the Department of Work and Pensions
We may disclose your personal data to third parties if we are under a duty to disclose or share such information in order to comply with any legal obligation, or in order to enforce or apply our Website Terms of use, or other agreements; or to protect the rights, property or safety of Prizm Solutions Ltd. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction
We may share your personal data with carefully selected companies for marketing purposes. We or they may contact you by mail, telephone, email or other electronic messaging service with offers of products, services and information which may be of interest to you. By providing us with your contact details you consent to being contacted by these methods for these purposes. Please contact us if you do not wish to receive marketing information from us or carefully selected companies
We intend to continue improving the content and function of our Website. For this reason, we may monitor customer traffic patterns and site usage to help us improve the design and layout of our site and provide content of interest to you
We shall keep your information for a reasonable period of time for the above purposes. We may need to share your information with companies who work under contract to us for these purposes. This may include companies who are located in countries outside of the European Economic Area that do not always have the same standard of data protection laws as the United Kingdom. We will ensure that a written agreement is in place between Prizm Solutions Ltd and every such company containing obligations as to data protection that are no less onerous than those set out in this Privacy Policy and the Data Protection Act 1998 in order to ensure that your personal data is adequately protected.
Our Website has security installed to ensure that any personal data entered onto the site is protected against loss, misuse or alteration. We take appropriate steps to maintain the security of your data; however you should understand that the open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data it intended. Whilst we use all reasonable endeavours to protect your security, we consider that it is only appropriate to advise users that data transmission over the Internet and the World Wide Web cannot be guaranteed as 100% secure, and therefore that you sue the Website at your own risk. We also have a confidentiality policy in place, which means we hold your information securely. The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area. Where this is the case and the transfer and storage of such data is dealt with by a company under contract to us for these purposes we will ensure that a written agreement is in place between Prizm Solutions Ltd and such company containing obligations as to data protection that are no less onerous than those set out in this Privacy Policy and the Data Protection Act 1998 in order to ensure that your personal data is adequately protected.
We will endeavour to keep your information accurate and whenever you inform us about any changes we will update this information at the earliest opportunity. Please help us to do this by letting us know whenever there are changes to your personal data. If you supply information about other people, if you are providing information about someone else, you confirm that they have appointed you to act for them, to consent to the processing of their personal data including sensitive personal data and that you have informed them of our identity and the purposes (as set out in this Privacy Policy) for which their personal data will be processed.
We are committed to delivering the rights that the Data protection Act 1998 provides to individuals. Amongst these is the right to access personal data (Data Subject Access Request) that we hold about you. If you decide to exercise this right we will send you an application form so that you can assist us to locate all of the information that we hold. We will also request a fee in accordance with the Act. When we have received the completed form and the fee we will provide the information that meets the criteria specified in the Data Protection Act within 40 days. We may monitor or record telephone conversation to enhance your security and ours, to enable us to handle complaints efficiently, improve out customer service and for staff training purposes. Other information you should note is that if our business (or any part of it) is sold or transferred at any time, the information we hold may form part of the assets transferred although will still only be used in accordance with this policy.
This website is owned by Prizm Solutions Ltd. Here is our cookie policy for this site and the types of cookies we use on it.
Cookies are small files that websites place on the device you are using to browse the site. Cookies are commonly used to record some aspect of your visit to a site such as choices you have made, or preferences you have set during your visit.
We use cookies to give you the best experience when you visit our website. By using cookies, we can make it easier for you to do many things such as managing your accounts, policies, or login details, and applying for products and services. Cookies can also allow us to tailor the content of our website so we can show you services or adverts we think you may be interested in.
Our cookies do not store personal information such as your name, address, phone number or email in a format that can be read by others. The cookies we use cannot read or search your computer, smartphone or web-enabled device to obtain information about you or your family, or read any material kept on your hard drive.
We do use a small number of cookies that store encrypted versions of information where you have asked us to, such as the ‘Remember Me’ function that allows us to remember your Account username for subsequent visits. However, this is encrypted so that only Prizm Solutions Ltd can read this information. The website that places a cookie owns that cookie. This means only that website and other sites that it has agreed to share information with can read the information stored using a cookie.
If you follow a link form our website to another website, please be aware that the owner of the other website will have their own privacy and cookie policies for their site. We recommend you read their policies as we are not responsible or liable for what happens at their site.
Your web browser provides settings that allow you to manage or switch off cookies. If you do switch off cookies remember that you may not be able to use all of the services on our websites.
You can find out more about managing and switching off cookies at the ICO website: https://ico.org.uk/your-data-matters/online/cookies/
These cookies are essential for our online services and tools to work. They collect or record information that we need to make our site work.
Common uses for this type of cookie include:
Storing information so that shopping baskets can be provided
Storing information for e-billing
Allowing users to log in or access private areas of a site
These cookies only last for a single browsing session – when you leave our site, they are removed.
These cookies help us to monitor and improve how our website works.
Common uses for this type of cookie include:
Collecting information about which pages visitors go to most often
Noting if visitors get any error messages from web pages
Understanding which links visitors like to follow (including adverts) and which they choose not to
The information collected using these cookies is anonymous and cannot be used to identify an individual visitor.
These cookies allow us to provide you with enhanced features that need to remember your preferences and choices such as your user name, language or region. They also let us monitor how our website is performing so we can keep on improving it.
Common uses for this type of cookie include:
Providing you with local information, such as health providers in your area
Remembering how you like to use our site, such as what text size you like or what media software you use
Remembering what topics you’re interested in so we can provide you with related products, services and information
The information we store in these cookies is encrypted so only we can read it.
If your personal details change, if you change your mind about any of your marketing or other preferences, you wish to receive further information on how we use your information or have any queries, please let us know by contacting us.
Prizm Solutions Ltd
First Floor
The White House
16/20 Church Street
Tamworth
B79 7DHF
e: hello@prizmsolutions.co.uk
t: 01827 313 931