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The recent headlines about artificial intelligence and website security have no doubt left a number of business owners worrying about cyber safety.
For anyone who missed the news…on 21 October 2026 security researchers disclosed serious weaknesses in PHP, a software used to run many websites around the world. The researchers used AI to demonstrate some critical cyber-security flaws and show how hackers could exploit those weaknesses. You can read more about this at the National Cyber Security Centre’s website.
Whilst security updates have been released to address these issues and help organisations protect their systems before hackers can exploit the flaws, it still leaves business owners with a serious question - what happens if criminals move faster than your business can respond?
In today’s world, so many aspects of running a business occur online. From taking payments and answering customer enquiries to managing orders and storing important information, we rely on technology to keep things moving. When systems go down, for whatever reason, the impact can reach far beyond your website.
However, when the disruption is due to cyber-crime, getting back up and running can be far more complicated than if you are just waiting for a technical fault to be fixed. You’ll want to find out how attackers managed to get in, whether customer information has been stolen and how to restore your systems safely - all whilst dealing with lost sales, worried customers and a team struggling to work. That’s when having expert support through a suitable Cyber Insurance Policy can make a real difference.
Imagine arriving at work to find your website unavailable, customer information potentially exposed and your team unable to access essential systems. You need answers quickly - plus someone who knows what to do next… That’s where cyber insurance can make a real difference.
Depending on the individual details of your insurance cover, a Cyber Insurance Policy can provide access to specialists to investigate an incident, help contain the damage and support recovery. It may also cover data restoration, legal advice, customer notification costs and claims arising from a breach. For those suffering from a cyber incident, this practical support can be just as valuable as the financial protection.
Some policies also cover lost income and additional operating costs following an insured cyber incident, subject to waiting periods, limits and conditions. However, taking a website offline purely as a precaution won’t automatically trigger cover.
Unfortunately, insurance cannot prevent an attack or replace software updates, secure backups and good security practices. Nor can a new policy be expected to cover an incident that has already happened. However, suitable cover arranged beforehand can give you a response plan and expert help when time matters most.
If you’d like to learn more about how Cyber Insurance helped one of our clients, just click here.
If you’re unsure what your business would do if its systems went down tomorrow, the first thing to do is give Prizm Solutions a call. We can explain your options and help you find cyber cover suited to how your business operates.
As well as Cyber Insurance, Prizm offers many other types of business insurance, including Office Contents Insurance, Intellectual Property Insurance and Legal Expenses Insurance.
